FREQUENTLY ASKED QUESTIONS
How much does it cost?
How long does it take?
What is involved?
How much control do we have in the process?
What programs do you use?
Do you work nationwide?
Will we finish on time?
YES, but it is a shared responsibility...
These projects are actually quite involved with many milestones and steps. We encourage you to select a single point of contact for us, thus avoiding the possible difficultiescaused by us having a committee for a boss. While you still may make internal decisions by committees, in our experience, decisions are made faster when clients opt for a different decision making process.
While we rarelly alter an established calendar, we have had to do so very occasionally for management challenges on our end. Also, our clients often find many of the many milestones - especially at the beginning of a project - require more review time than they were anticipating by the time all members of the group weigh in. If staying completely on time is critical to your project, we know from experience that you should seriously consider dispensing with the committee.
The other major hurdle we often must overcome is project managers who are unable to return our calls promptly. The first two phases are a fairly linear workflow; when calls go unreturned or decisions are unmade, we are often unable to move forward. This is the most frequent reason for project delay. By maintaing open and efficient lines of communication, you enable us to complete projects on time.